Legal
Terms of Service
These terms describe platform access and service boundaries for commercial use.
Service scope
SanaFin provides software infrastructure for structuring, monitoring, and executing value-based healthcare contracts with escrow, verification, exception handling, and payout workflows.
Commercial terms
Final pricing, implementation commitments, support levels, and liability allocations are governed by executed master agreements, statements of work, and order forms.
Customer responsibilities
- Provide accurate contract definitions and outcome criteria.
- Ensure lawful data sharing and authorization for verification sources.
- Perform legal and regulatory review for each deployment jurisdiction.
- Maintain internal controls for operational approvals and dispute handling.
Availability and change control
Platform availability targets and maintenance windows are defined in customer-specific service terms. Material platform changes are communicated through formal release and change-management channels.
Contact
Legal and commercial inquiries: sales@sanafin.tech.